Privacy Policy

Helplinkpro.com ("we," "us," or "our") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of personal information received from your use of this website ("Site") and our related services. We are a service delegated by various websites for managing their customer service and after-sales support. You can contact us at info@helplinkpro.com or call us at +1 917 6952714.

This Privacy Policy also informs you of your rights and choices regarding your personal information, and how you can contact us to update your information or ask questions about our privacy practices.

1. Personal Information We May Collect

"Personal Information" refers to any data that identifies or can identify an individual. We collect personal information from you through various sources as described below.

Where necessary, we will indicate if and why you must provide us with your personal information and the consequences of not doing so. If you do not provide the requested personal information, you may not be able to benefit from our Service if that information is essential to provide you with the service or if we are legally required to collect it.

2. Personal Information Provided by You

Registration: To access certain parts of the Site or to receive marketing materials, you may need to register as a user and provide information such as your name, email address, username, password, and city.

Customer Support: We may collect information from your communications with our customer support team or other interactions with us.

Purchases: When making payments through our Service, you will need to provide personal information such as your credit card number and billing address.

Other Information: We may also collect your contact details when you provide them in connection with our relationships with customers, suppliers, and partners.

2a. Personal Information Collected from Connected Social Media Accounts

If you link your social media account to your account with us, we may collect certain information from that account, such as your profile picture, username, and posts, to the extent permitted by applicable law. This data will be used solely to provide you with our Service and will not be shared with third parties.

2b. Personal Information Automatically Obtained from Your Interactions with the Service

Log Data: Our servers automatically record information sent by your browser whenever you visit our Site, which may include your IP address, browser type, pages visited, and other related data.

Cookies: We use cookies to enhance your experience on our Site. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our Service.

Do Not Track: We do not respond to "Do Not Track" signals from web browsers.

Third-Party Web Beacons and Buttons: Our Service may include third-party content or buttons that use cookies or web beacons to collect information directly from you. Please refer to the respective privacy policies of these third parties for more details.

3. How We May Use Your Personal Information

We may use your personal information to:

We process your personal information based on your consent, our legal obligations, our legitimate interests, or the necessity to provide our services to you.

4. How We Share Your Personal Information

We may share your personal information with trusted third parties who perform services on our behalf, such as hosting, payment processing, and customer support. We ensure these third parties maintain the privacy and security of your personal information.

We may also disclose your information to comply with legal obligations, protect our rights, or prevent harm.

5. How We Protect Your Personal Information

We are committed to safeguarding your personal information with appropriate measures. However, no security system is impenetrable. In case of a security breach, we will notify you as required by law.

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights and Choices

You have the right to access, correct, delete, or restrict the processing of your personal information. You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

In certain jurisdictions, you may have additional rights regarding your personal information, including the right to data portability and to lodge a complaint with a supervisory authority.

7. Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We will protect your information as described in this Privacy Policy regardless of where it is processed.

8. Children's Privacy

Our Site is not intended for individuals under 18 years of age. If we learn that we have collected personal information from a child under 18, we will delete it promptly.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our Site and updating the revision date. Your continued use of our Service after any changes indicates your acceptance of the new Privacy Policy.

10. How to Contact Us

For any questions or concerns about this Privacy Policy or to exercise your rights regarding your personal information, please contact us at info@helplinkpro.com.

Last Modified: August 10, 2024