Thank you for using our website (the "Site").
We are helplinkpro.com, a service that has been delegated by various websites to manage their customer service and after-sales support. You can contact us at info@helplinkpro.com or call us at +1 917 6952714.
The following terms and conditions are generic and applicable to the various websites for which we manage customer service and after-sales support. These terms are designed to establish the common legal and operational basis for all the services we provide on behalf of our clients.
The Site and the Service, including all its functionalities, instant transmission, our website and user interfaces, as well as all associated content and software, are offered under these Terms and any other agreement or document referenced herein (collectively, the "Agreement"). By using the Site or the Service, whether as a Member User, recipient of an email from a registered User, or as a User of our services, you agree to the Agreement. If you do not wish to be bound by these Terms, you must stop using the Site and the Service immediately.
You agree that helplinkpro.com may modify the Agreement at any time without prior notice. Any changes will take effect immediately after the modified Terms are posted on the Site or if we notify you of such changes. If you continue to use the Site or the Service after such modifications, you will be deemed to have accepted the Agreement in its amended form. If you do not agree with the modified Terms, you must stop using the Site and the Service immediately.
It is your responsibility to back up all the data you store on our Services. We do not guarantee protection against data loss or that our Services are error-free. You must download your data before canceling the services. We will store your data in accordance with these terms and the plan to which you are subscribed. If you decide to stop using our Services, be sure to download your data first, as we may delete it afterward. If we suspend your access due to a violation of these Terms, we may deny your access to your data during the suspension, but we may retain it for evidentiary purposes. If we cancel your access due to a violation, we may delete your data immediately or retain it for legal reasons.
Your membership may begin with a trial or TRIAL at a reduced cost of between 1 to 10 Euros, USD, or GBP, as indicated by the promotion. You will have a period of two (2) days to enjoy the Service under this trial ("Trial"). The trial will begin once you successfully complete the payment process during registration. Please note that the trial or TRIAL fee is non-refundable.
If you do not cancel the subscription during the trial period, you will automatically be charged a renewal fee at the end of the trial, usually €76.54 or its equivalent in USD or GBP, as specified during registration. If your payment method fails, we will attempt to collect the fee again at intervals of 48 hours, 7 days, and 30 days. If all attempts fail, your account will be deactivated until payment is successfully made.
The monthly membership fee is 76.54 USD, 76.54 GBP, or 76.54 EUR, depending on the currency indicated in the promotion or TRIAL. This fee will be automatically charged at the end of the trial period. If you cancel your membership, you will have access to the premium service until the end of the current billing period. Renewal fees are refundable if requested within 14 days of the charge. After that period, they will not be refundable.
Occasionally, the associated websites to which we provide service may offer sweepstakes and promotions to convert their users into premium members. The sweepstakes will be held annually, starting on January 1 and ending on December 31, and will be held within 31 days after the end of the promotion, that is, on February 1.
By starting your membership on any of the associated websites, you authorize the site to charge the corresponding monthly fee, as well as any other charges associated with the use of the service, to the payment method provided during registration.
You can cancel your membership at any time. You will continue to have access to the Service until the end of the monthly billing period. You must cancel before the monthly renewal to avoid the next charge. Cancellations can be made from your account settings or by sending an email to info@helplinkpro.com.
We reserve the right to cancel or restrict your use of the Service, with or without prior notice, for any reason, including violations of your responsibilities set out in these Terms.
You must use the Services only for legal and appropriate purposes. You agree not to use unauthorized technology or methods to access the Services, not to infringe on the rights of third parties, not to introduce viruses or disrupt the functionality of the Services. It is prohibited to collect personally identifiable information without authorization, among other prohibited actions detailed in these Terms.
We may, at our discretion, modify, suspend, or permanently discontinue some or all of the Services, with or without prior notice. We will not be liable for such modifications or interruptions, although we may offer refunds, credits, or other considerations at our discretion.
We respect copyright and expect our users to do the same. You may not use our Services to infringe on copyright. We reserve the right to remove infringing content without notice and to cancel the accounts of repeat infringers.
If you believe that your copyrighted work has been infringed, you may submit a notice by following the instructions detailed in these Terms. Include a physical or electronic signature, a description of the copyrighted work, the location of the infringing material, your contact information, and statements under penalty of perjury.
The name, logo, and all product or service marks belong to their respective owners. Nothing in these Terms grants you any license or right to use, alter, or remove such material.
We will not be liable to you for any failure or delay in the performance of our obligations under this document due to events beyond our reasonable control. These events may include, without limitation, denial of service attacks, strikes, shortages, riots, insurrections, fires, floods, storms, explosions, acts of God, war, terrorism, government actions, labor conditions, earthquakes, material shortages, internet failures, or extraordinary connectivity issues experienced by major telecommunications providers and unrelated to our infrastructure or connectivity (each a "Force Majeure Event").
These Terms of Use will be governed and interpreted in accordance with the laws of the jurisdiction applicable to the associated website that has delegated its customer service to us. Any dispute arising out of or related to these Terms will be resolved in the competent courts of that jurisdiction.
For more information about the service of the associated site and its features, or if you need help with your account, you can contact our customer support service by sending an email to info@helplinkpro.com. In certain cases, Customer Support may better assist you using a remote access support tool, through which we can access your computer. If you do not want us to have this access, you should not consent to Support through the remote access tool; in such a case, we will assist you by other means.
We will send you information related to your account, such as payment authorizations, invoices, password or payment method changes, confirmation messages, and notices, exclusively in electronic format, for example, through emails to the email address you provided during registration.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SITE AND/OR SERVICE IS AT YOUR OWN RISK. helplinkpro.COM AND ITS SUPPLIERS PROVIDE THE SERVICE "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE EFFORT, TITLE, AND NON-INFRINGEMENT. THE PROVIDER DOES NOT WARRANT THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
We use cookies and similar technologies to enhance your experience on our Site and for advertising purposes. Cookies are small data files sent to your browser when you visit a site. You can configure your browser not to accept cookies, but this may limit your ability to use some Services.
You agree not to misuse the services of the associated sites to which helplinkpro.com provides customer service and after-sales support, nor assist others in doing so. This includes, but is not limited to, testing the vulnerability of any system or network, accessing non-public areas of the Site, interfering with or disrupting access to the Services of other users, sending spam, engaging in fraudulent activities, or violating the law using our Services.
You are responsible for your conduct and the content you share. You must comply with our Acceptable Use Policy and protect your password. You may not use the Services if you do not comply with applicable law, including export control laws and regulations.
We respect the intellectual property of others and expect the same from our users. You may not use our Services to infringe copyright. We will respond to copyright infringement notices in accordance with the law and reserve the right to remove infringing content and cancel the accounts of repeat infringers.
The associated sites to which helplinkpro.com provides customer service and after-sales support allow users to store, share, and collaborate on content. Product and service usage data follows a controlled lifecycle designed to comply with data subject requests under the GDPR. We provide advanced encryption to ensure data security.
Helplinkpro.com respects the intellectual property rights of others and will promptly respond to copyright infringement claims on behalf of the associated sites to which we provide customer service and after-sales support. You can submit a copyright infringement notice to our designated agent by sending an email to info@helplinkpro.com.
Last modified: August 25, 2024.